Enhance Guest Experience, Optimize Operations
Provide a flawless experience to your guests with smart facility management while increasing staff efficiency and reducing energy costs.
Sector Challenges
Common challenges faced in this sector
Activity areas overcrowded
Busy event calendar prevents guests from finding peace or participating in desired activities.
Unequal access to facilities
Fair access to pool, spa, restaurant areas cannot be ensured. Some guests have less satisfying experiences.
Cannot provide instant feedback
No system for guests to report issues instantly. Problems are not resolved quickly.
Staff shortage in activity zones
Unknown how many staff are in which area. Service quality drops, security gaps emerge.
Managing multiple departments difficult
Housekeeping, kitchen, animation, spa, reception — each department has different needs.
Room/area energy waste
AC and lights stay on in empty rooms. Energy costs rise.
Room cleaning status unclear
Which room is clean, which is in service — housekeeping coordination is difficult.
Staff emergencies
Staff cannot call for help in threat or medical emergency situations.
Our Solutions
IoT and software solutions tailored to your sector
Activity Area Occupancy Management
Pool, spa, restaurant, beach, fitness — real-time occupancy measurement. Guests see instant occupancy via mobile app or lobby screens.
Facility Appointment & Queue System
Guests book activities in advance. Everyone benefits equally with capacity management.
Instant Feedback System
IoT feedback buttons in every area + mobile app. Guest reports issue, instantly forwarded to relevant staff.
Staff Location Tracking
Which staff in which area — instant map. Automatic task assignment to understaffed areas.
Staff SOS System
Staff safety with panic button. Instant intervention with location information.
Benefits
Tangible benefits you will achieve with our solutions
With equal access and fast feedback
With smart room and occupancy-based control
With location-based task assignment and shift planning
With instant feedback and automatic routing
Technologies Used
Technologies and hardware we use in our solutions
Connectivity
Sensors
Software
Success Story
🔴Problem
Overcrowding at pool and restaurants during summer season, guest complaints were increasing. Shift planning for 300+ staff across departments was chaotic. Energy costs were rising year by year.
✅Solution
Occupancy sensors installed in pool, restaurant, spa and fitness areas. Guest mobile app with instant occupancy and appointment system launched. Staff location tracking with BLE cards and department-based shift management started. Smart energy management with occupancy sensors installed in 500 rooms.
📊Results
- Guest satisfaction score rose from 4.2 to 4.7
- Energy cost dropped by 28%
- Staff complaint resolution time decreased from avg. 45min to 8min
- Restaurant queue time reduced by 60%
Products Used
Ready to Make Your Facility Smart?
Let our expert team inspect your facility on-site and propose a custom smart hotel solution package.
Free Facility Analysis