Support & Maintenance
We are with you 24/7 for uninterrupted operation of your systems
Proje GörüşmesiOur Services
Comprehensive services we offer in support and maintenance
24/7 Technical Support
Your systems are always safe with uninterrupted support line. Immediate intervention and quick solution in emergencies.
Proactive System Maintenance
Detect problems in advance with regular maintenance and monitoring, minimize system interruptions.
Update & Patch Services
Keep your systems up to date, access new features and close security vulnerabilities.
Remote Access & Intervention
Remote access via secure VPN connection, fast problem detection and immediate solution.
Training & Documentation
Empower your team with comprehensive training programs and detailed documentation.
Support Channels
Reach us through the most suitable channel for you
Phone Support
24/7 support line you can reach
+90 (XXX) XXX XX XX
Email Support
Email support for detailed questions
support@deviceye.com
Live Chat
Live chat for instant support
Via website
Support Portal
Self-service portal and ticket system
portal.deviceye.com
Benefits
Benefits provided by our support and maintenance service
Uninterrupted Service
Your systems are monitored 24/7, interruptions are minimized with proactive intervention
Cost Savings
Reduce unexpected failure costs by up to 60% with planned maintenance
Expert Team
IoT engineers with 15+ years of experience are always with you
Fast Solution
Intervention to critical issues within 1 hour with SLA guarantee
Security
Your system is safe with regular security scanning and updates
Continuous Improvement
Continuously optimize your systems with performance reports and recommendations
Get Information About Our Support Services
We are with you 24/7 for uninterrupted operation of your systems